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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dakota Cooper

January 30, 2026

5  out of  5
rating by Dakota Cooper
"Triez who works here took the time and explained everything to me so I was able to understand it. Helped me get much better and more affordable car insurance. Really great agency with great agents, 10/10 would recommend."
We responded:
"Thank you so much for your kind words and wonderful review! We’re thrilled to hear that Triez took the time to explain everything clearly and helped you find better and more affordable car insurance. Our team is dedicated to providing excellent customer service and personalized support, and it means a lot to know you had a great experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Donna Holmes

January 8, 2026

5  out of  5
rating by Donna Holmes
"Trez was great by helping me get a great bundle quote for Auto & Renters Insurance. He was very thorough in explaining the policies to me & patient with me. I appreciate the consistency in his communication skills & methods."
We responded:
"Thank you, Donna. Bundling your home and auto insurance does provide the best insurance rates. We are glad to have you back with State Farm. Thank you for your business. "
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Che Hartley

December 26, 2025

5  out of  5
rating by Che Hartley
"Excellent service and very knowledgeable! 10/10 I definitely recommend"
We responded:
"Thank you so much for your kind words and 10/10 recommendation! We pride ourselves on providing excellent service and knowledgeable support to all our clients. At Marcus Weeks State Farm, we are committed to helping you with your insurance needs, whether it’s auto, home, life, or business insurance. Your satisfaction means the world to us, and we look forward to continuing to serve you with top-rated customer service and expert advice. Thanks again for choosing us as your trusted State Farm insurance agent!"
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Jalen Lindsey

December 15, 2025

5  out of  5
rating by Jalen Lindsey
"Five star experience with my State Farm agent Triez he did an amazing job explaining everything clearly and significantly lowered my monthly payment tremendously compared to what I was paying with Progressive the process was smooth professional and stress free highly recommend him to anyone looking to save money and get great service !!!!!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear that your experience with State Farm agent Triez was smooth, professional, and stress-free. It's great that he clearly explained everything and significantly lowered your monthly payment compared to Progressive. We appreciate your recommendation and are committed to providing excellent service and helping customers save money. If you ever need assistance with insurance or have any questions, don’t hesitate to reach out!"
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Kaila Lovett

December 12, 2025

5  out of  5
rating by Kaila Lovett
"Very helpful and informative about everything, i loved the whole experience!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found the experience helpful and informative. We look forward to assisting you again soon!"
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Brandy Orihuela, sudduth (Prettyface)

December 3, 2025

5  out of  5
rating by Brandy Orihuela, sudduth (Prettyface)
"Very reasonable prices and knowledgeable people on staff will continue to do business with this office hear after !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our prices reasonable and our team knowledgeable. We truly appreciate your continued trust and look forward to serving you again in the future!"
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Deborah Holder

December 2, 2025

5  out of  5
rating by Deborah Holder
"Thank you for helping me out and you are a gentleman, gentleman."
We responded:
"Thank you so much for your kind words! I'm glad I could help you. If you need anything else, feel free to reach out!"
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Joshua Van Overstraeten

October 25, 2025

5  out of  5
rating by Joshua Van Overstraeten
"Triez was phenomenal. Helped me add insurance after hours. Thats dedication!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Triez was able to assist you after hours. Your satisfaction is our priority, and we'll be sure to pass along your praise to Triez!"
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Jane Lenz

October 9, 2025

5  out of  5
rating by Jane Lenz
"It was just like talking with family he was very informative and explained everything in detail I give him excellent service and five stars"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and well-informed throughout your experience. Providing excellent service and clear communication is our top priority. We truly appreciate your five-star rating and look forward to assisting you again in the future!"
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corenthia gibson

October 7, 2025

5  out of  5
rating by corenthia gibson
"I’ve had great correspondence with the agents, excellent rates on my polices and the agents are always looking for other way to help save or assist."
We responded:
"Thank you, Corenthia! We will always be here to assist you with any of your insurance needs. Thank you for your business! "
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Hali Williams

October 6, 2025

5  out of  5
rating by Hali Williams
"I had a wonderful experience switching over to State Farm. Gage was extremely helpful in explaining all aspects of this process and finding what is beneficial to what I needed. I highly recommend!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Gage was able to guide you through the process and find the best options tailored to your needs. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of care and support."
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Xi

October 2, 2025

5  out of  5
rating by Xi
"Mr Weeks is a life saver. Enough said."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah HT

September 16, 2025

5  out of  5
rating by Hannah HT
"Today's interaction with State Farm was fantastic! My spouse and I were able to switch our auto insurance with ease and even bundle our home insurance with the help of our representative, Triez Cook! He was attentive to every detail and explained our entire policy with great patience! To anyone searching for insurance, we would (and most likely will!) recommend State Farm and specifically our agent, Triez! Very professional business. We would like to thank Triez for his assistance today!"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Triez Cook provided attentive and patient service while helping you and your spouse switch your auto insurance and bundle your home insurance. Your recommendation means a lot to us, and we’re proud to have Triez as part of our team. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Aasim Bond

September 16, 2025

5  out of  5
rating by Aasim Bond
"I’m making a comment on Trey, Trey, customer service and the way he treats his future people and helping them get to a better solution than other places. It’s totally outstanding. His attitude is his consistent his consistency and his value of each person that he deals with as it makes a customer feel appreciated and that someone’s listening to him so Trey is a good employee great employee to my to how I feel And very professional. He knows his job and he’s very accurate and he means what he says so yeah I think y’all need to give him a pay raise."
We responded:
"Thank you so much for sharing your positive feedback about Triez! It’s wonderful to hear that his outstanding customer service, professionalism, and genuine care for each person truly make a difference. We’re glad Triez consistently provides valuable solutions and makes customers feel appreciated and heard. We’ll be sure to pass along your kind words and suggestion for a pay raise to the management team. Your recognition means a lot!"
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Melissa T Tyler

September 12, 2025

5  out of  5
rating by Melissa T Tyler
"The staff is understanding and don’t mind going the extra mile to get info. They communicate well which is appreciated."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our staff's dedication and communication made a positive impact on your experience. We always strive to go the extra mile for our customers and truly appreciate your recognition. If you need anything else, please don't hesitate to reach out! "
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Jacob Seegars

September 9, 2025

5  out of  5
rating by Jacob Seegars
"Great experience great communication and customer service"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you had a great experience and appreciated our communication and customer service. We look forward to assisting you again in the future!"
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Angela Zone

September 5, 2025

5  out of  5
rating by Angela Zone
"If you need insurance check them out. I’m very satisfied with the service I’ve received from them. Professional service from Mr. Triez Cook was amazing. I love how they call to inform you on any information that’s needed so your policy won’t be affected. Check them out they will get you insured."
We responded:
"Thank you, Angela! Customer service is very important to us and I am glad you felt we excelled at it. We will always make sure you are always updated on your insurance policies. Thank you for your business! "
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Danny Goff

August 18, 2025

1  out of  5
rating by Danny Goff
"Poor customer service his employees will lie to your face I canceled insurance weeks ago yet still receiving bills call and told it would be months before I would receive a refund"
We responded:
"Thank you for your feedback. We appreciate that you gave us a 5-star rating three years ago, and we valued your continued business. We just got off the phone and felt that you understood that no one intentionally lied to you—there may have been some misunderstandings on both sides. Our records show your original cancellation date as August 4th, but we were later informed you wanted it to be August 1st. As I explained on the phone, we will correct that date accordingly. Regarding the bills, as mentioned, they were sent out before the cancellation because State Farm notifies customers of upcoming due dates weeks in advance. Please rest assured that no money has been taken out since you requested the cancellation, and those bills can be disregarded. We hope this clarifies the situation, and we are committed to resolving any concerns you have. Please don’t hesitate to reach out if you have any further questions. Thank you again for your patience. "
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Tonyetta Mack

August 8, 2025

5  out of  5
rating by Tonyetta Mack
"Absolutely top notch! Customer service Triez remembered me from months ago when I was shopping insurance and called back as he promised and bet their competitors hands down! If your looks for down to earth, honest and reliable this is the place!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Josie Fowble

July 1, 2025

5  out of  5
rating by Josie Fowble
"This young man is an asset to your company. He made it so easy to change insurance companies . Made sure I got everything that I asked."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team member was able to make your transition to State Farm easy and that you received everything you needed. We appreciate your feedback and look forward to serving you in the future!"
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Chanel Cotton

June 23, 2025

5  out of  5
rating by Chanel Cotton
"Great customer service I highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Hunter Nugent

June 19, 2025

5  out of  5
rating by Hunter Nugent
"Gage was very helpful. Recently moved from VA and the transition to SC insurance was smooth."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Curt Johnson

June 5, 2025

1  out of  5
rating by Curt Johnson
"Have called 3 times in 5 years. All they've done is transfer me to the 1800 number. Only hear from them to try and sell me more insurance. Minimal communication about important issues. In response to you, 2 of the 3 times I've called have been on week days. If your just going to transfer people to the 800 number when you are in the office, save some money and cancel your phone plan."
We responded:
"Thank you for your feedback. We apologize for the frustration you've experienced. We understand you called our office on Saturday when we were closed, but we're glad to hear that our team spoke with you this morning and were able to resolve the confusion during a pleasant conversation. Your experience is important to us, and we appreciate your patience as we work to improve our communication. If there's anything else we can assist you with, please don't hesitate to reach out."
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weise Hayes

June 3, 2025

5  out of  5
rating by weise Hayes
"I am so glad that he called me and also I was glad when I called him back and found out good information that I was able to get full coverage on my car thank you so much you are very good you are very awesome and he was very very patient with me and answer all my answers that I needed to know I'd like people like him love"
We responded:
"Thank you so much for your kind words! I'm really glad I could help you find the information you needed and secure full coverage for your car. It was a pleasure working with you, and I appreciate your patience throughout the process. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
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Chandler Alsbrook

April 24, 2025

5  out of  5
rating by Chandler Alsbrook
"Agent Triez was Very helpful! Amazing customer service and even made the experience like speaking with an old friend!! On top of it all he was able to get us a rate which saved us more then 200$! I will continue to recommend him to friends and family for sure!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Agent Triez provided you with such helpful and amazing customer service. We strive to make every experience as comfortable and engaging as possible, and it's great to know that we achieved that with you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!"