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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane Lenz

October 9, 2025

5  out of  5
rating by Jane Lenz
"It was just like talking with family he was very informative and explained everything in detail I give him excellent service and five stars"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you felt comfortable and well-informed throughout your experience. Providing excellent service and clear communication is our top priority. We truly appreciate your five-star rating and look forward to assisting you again in the future!"
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corenthia gibson

October 7, 2025

5  out of  5
rating by corenthia gibson
"I’ve had great correspondence with the agents, excellent rates on my polices and the agents are always looking for other way to help save or assist."
We responded:
"Thank you, Corenthia! We will always be here to assist you with any of your insurance needs. Thank you for your business! "
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Hali Williams

October 6, 2025

5  out of  5
rating by Hali Williams
"I had a wonderful experience switching over to State Farm. Gage was extremely helpful in explaining all aspects of this process and finding what is beneficial to what I needed. I highly recommend!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Gage was able to guide you through the process and find the best options tailored to your needs. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of care and support."
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Xi

October 2, 2025

5  out of  5
rating by Xi
"Mr Weeks is a life saver. Enough said."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah HT

September 16, 2025

5  out of  5
rating by Hannah HT
"Today's interaction with State Farm was fantastic! My spouse and I were able to switch our auto insurance with ease and even bundle our home insurance with the help of our representative, Triez Cook! He was attentive to every detail and explained our entire policy with great patience! To anyone searching for insurance, we would (and most likely will!) recommend State Farm and specifically our agent, Triez! Very professional business. We would like to thank Triez for his assistance today!"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Triez Cook provided attentive and patient service while helping you and your spouse switch your auto insurance and bundle your home insurance. Your recommendation means a lot to us, and we’re proud to have Triez as part of our team. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Aasim Bond

September 16, 2025

5  out of  5
rating by Aasim Bond
"I’m making a comment on Trey, Trey, customer service and the way he treats his future people and helping them get to a better solution than other places. It’s totally outstanding. His attitude is his consistent his consistency and his value of each person that he deals with as it makes a customer feel appreciated and that someone’s listening to him so Trey is a good employee great employee to my to how I feel And very professional. He knows his job and he’s very accurate and he means what he says so yeah I think y’all need to give him a pay raise."
We responded:
"Thank you so much for sharing your positive feedback about Triez! It’s wonderful to hear that his outstanding customer service, professionalism, and genuine care for each person truly make a difference. We’re glad Triez consistently provides valuable solutions and makes customers feel appreciated and heard. We’ll be sure to pass along your kind words and suggestion for a pay raise to the management team. Your recognition means a lot!"
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Melissa T Tyler

September 12, 2025

5  out of  5
rating by Melissa T Tyler
"The staff is understanding and don’t mind going the extra mile to get info. They communicate well which is appreciated."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our staff's dedication and communication made a positive impact on your experience. We always strive to go the extra mile for our customers and truly appreciate your recognition. If you need anything else, please don't hesitate to reach out! "
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Jacob Seegars

September 9, 2025

5  out of  5
rating by Jacob Seegars
"Great experience great communication and customer service"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you had a great experience and appreciated our communication and customer service. We look forward to assisting you again in the future!"
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Rebecca Henson

September 5, 2025

5  out of  5
rating by Rebecca Henson
"Austin was awesome in assisting with changing over my auto insurance. I actually got more coverage with a lesser premium than my current policy. Highly satisfied!!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that we were able to get you better coverage at a lower premium. It was a pleasure assisting you, and I’m glad you’re highly satisfied. If you ever need anything else, don’t hesitate to reach out!"
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Angela Zone

September 5, 2025

5  out of  5
rating by Angela Zone
"If you need insurance check them out. I’m very satisfied with the service I’ve received from them. Professional service from Mr. Triez Cook was amazing. I love how they call to inform you on any information that’s needed so your policy won’t be affected. Check them out they will get you insured."
We responded:
"Thank you, Angela! Customer service is very important to us and I am glad you felt we excelled at it. We will always make sure you are always updated on your insurance policies. Thank you for your business! "
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Abigail Piatt

August 22, 2025

5  out of  5
rating by Abigail Piatt
"Tried was very helping me with my Insurance needs. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leron Peterkin

August 19, 2025

5  out of  5
rating by Leron Peterkin
"Great service and very professional."
We responded:
"Thank you for your kind feedback! We're glad to hear you had a great experience and found our service professional. We appreciate your support!"
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Danny Goff

August 18, 2025

1  out of  5
rating by Danny Goff
"Poor customer service his employees will lie to your face I canceled insurance weeks ago yet still receiving bills call and told it would be months before I would receive a refund"
We responded:
"Thank you for your feedback. We appreciate that you gave us a 5-star rating three years ago, and we valued your continued business. We just got off the phone and felt that you understood that no one intentionally lied to you—there may have been some misunderstandings on both sides. Our records show your original cancellation date as August 4th, but we were later informed you wanted it to be August 1st. As I explained on the phone, we will correct that date accordingly. Regarding the bills, as mentioned, they were sent out before the cancellation because State Farm notifies customers of upcoming due dates weeks in advance. Please rest assured that no money has been taken out since you requested the cancellation, and those bills can be disregarded. We hope this clarifies the situation, and we are committed to resolving any concerns you have. Please don’t hesitate to reach out if you have any further questions. Thank you again for your patience. "
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Bonnie Fogle

August 18, 2025

5  out of  5
rating by Bonnie Fogle
"Best around!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jacquelyn brown

August 15, 2025

5  out of  5
rating by jacquelyn brown
"I recently moved to SC to be closer to my son. My daughter-in-law is the person who recommended Traiz because he was their agent. He is friendly and explains options well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tonyetta Mack

August 8, 2025

5  out of  5
rating by Tonyetta Mack
"Absolutely top notch! Customer service Triez remembered me from months ago when I was shopping insurance and called back as he promised and bet their competitors hands down! If your looks for down to earth, honest and reliable this is the place!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Levister

July 16, 2025

5  out of  5
rating by Alex Levister
"Triez was extremely professional and easy to work with ! I will for sure be contacting these guys again and highly recommend him and his team for anyone in search of reliable , patient service !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josie Fowble

July 1, 2025

5  out of  5
rating by Josie Fowble
"This young man is an asset to your company. He made it so easy to change insurance companies . Made sure I got everything that I asked."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team member was able to make your transition to State Farm easy and that you received everything you needed. We appreciate your feedback and look forward to serving you in the future!"
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Chanel Cotton

June 23, 2025

5  out of  5
rating by Chanel Cotton
"Great customer service I highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
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Hunter Nugent

June 19, 2025

5  out of  5
rating by Hunter Nugent
"Gage was very helpful. Recently moved from VA and the transition to SC insurance was smooth."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Curt Johnson

June 5, 2025

1  out of  5
rating by Curt Johnson
"Have called 3 times in 5 years. All they've done is transfer me to the 1800 number. Only hear from them to try and sell me more insurance. Minimal communication about important issues. In response to you, 2 of the 3 times I've called have been on week days. If your just going to transfer people to the 800 number when you are in the office, save some money and cancel your phone plan."
We responded:
"Thank you for your feedback. We apologize for the frustration you've experienced. We understand you called our office on Saturday when we were closed, but we're glad to hear that our team spoke with you this morning and were able to resolve the confusion during a pleasant conversation. Your experience is important to us, and we appreciate your patience as we work to improve our communication. If there's anything else we can assist you with, please don't hesitate to reach out."
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weise Hayes

June 3, 2025

5  out of  5
rating by weise Hayes
"I am so glad that he called me and also I was glad when I called him back and found out good information that I was able to get full coverage on my car thank you so much you are very good you are very awesome and he was very very patient with me and answer all my answers that I needed to know I'd like people like him love"
We responded:
"Thank you so much for your kind words! I'm really glad I could help you find the information you needed and secure full coverage for your car. It was a pleasure working with you, and I appreciate your patience throughout the process. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
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Janelle Patterson

May 6, 2025

5  out of  5
rating by Janelle Patterson
"Austin is the greatest! He is very professional, polite and knowledgeable. Such a refreshing and much appreciated change from our former agent with another company. Austin patiently went over our new coverage (better than what we had) and answered all of our questions. It's a relief to know we can count on Austin and State Farm. I highly recommend his services for your insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that Austin has made such a strong impression with his professionalism, knowledge, and commitment to customer service. It’s wonderful to know that you feel confident in your new coverage and that Austin was able to provide the support you needed. Your recommendation means a lot to us, and we truly appreciate your trust in Austin and State Farm. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Chandler Alsbrook

April 24, 2025

5  out of  5
rating by Chandler Alsbrook
"Agent Triez was Very helpful! Amazing customer service and even made the experience like speaking with an old friend!! On top of it all he was able to get us a rate which saved us more then 200$! I will continue to recommend him to friends and family for sure!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Agent Triez provided you with such helpful and amazing customer service. We strive to make every experience as comfortable and engaging as possible, and it's great to know that we achieved that with you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!"
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David Jacobs

April 14, 2025

5  out of  5
rating by David Jacobs
"Great service. Friendly staff. Would recommend to friends and family!"
We responded:
"Thank you for your feedback! We're glad to hear you had a great experience with our service and found our staff friendly. Your recommendation to friends and family is greatly appreciated. If you ever need assistance in the future, don’t hesitate to reach out!"